How to claim your money back:
- Trial our handset for at least 30 days from the date of delivery, but for no more than 30 days.
- You must complete at least 4 treatments, with treatments being 1 week apart, and take a photo of the area/s you are treating before each of the sessions.
- If there are no noticeable results, email your 4 photos to us at firstname.lastname@example.org with your order number, and we will review your application.
- All 30 Day Money-Back Guarantee applications MUST be submitted within 30-35 days of receiving your handset.
- ALL images MUST have valid time and date stamps
- If your application does not meet our return criteria, you will not be approved for a refund. Incomplete or illegible claims will not be refunded
- Once approved, we will refund you the handset purchase price (at the time of order), once the handset has been returned to our warehouse*.
It is vitally important that the Microdermabrasion kit is properly understood before using. We can’t overstate how important it is to use gentle and normal power settings for first time users when performing facial microdermabrasion due to the powerful suction levels our microdermabrasion device has. We also recommend no more than 2 treatments a week to allow for the production of new, refresh skin cells.
We might and we reserve the right to withhold a refund if we are not completely satisfied with the amount of information and evidence you provide to us.